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Terms and Conditions is a site operated by Hetzner.

We are registered in South Africa under company number K2017388237 and with our registered office at 17 Short Street, Johannesburg North, Randburg 2188, South Africa 2163

Contract execution

Your personal data will be used to provide the information, goods and services offered through our website to you, for billing and order fulfillment.

Cookies & monitoring

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish you from other users of you website. Cookies also provide us with information about how this website is used so we can keep it as up to date, relevant and error-free as possible.

  • Strictly necessary cookies -           These are cookies that are essential to the operation of our website.

  • Analytical / performance cookie -   These cookies allow us to recognise and count the number of visitors to our website.

  • Functionality cookies -                    These cookies are used to recognise you when you return to our website.

  • Targeting Cookies -                         These cookies record your visit to our website, the pages you have visited and the links you have followed.


We may monitor traffic to our site and collect the following information:

  • The IP address of your computer.

  • The referring website from which you have got to our website from. 


The reasons for this are:

  • To make ongoing improvements to our website based on this data.

  • To see our most popular sources of business.

Disclosure of personal data

We may disclose your personal data:

  • To other companies within our group.

  • If we sell our business.

  • To agents and service providers.

  • In cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.

We may also disclose aggregate statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners (advertisers, sponsors) and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

Right to cancel

You have the right to cancel the purchase of a good without having to give a reason at any time within the "cooling off period" of seven working days, beginning on the day after you receive the goods.

Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.


All notices you send us must be sent to the contact details on this site. We may give notice to you at either the email or postal address you provide to us when making a purchase. (Notice will be deemed received and properly served 24 hours after an email is sent or three days after the date of posting of any letter.) In providing the service of any notice, it will be sufficient to prove, in the case of a letter, that the letter was properly addressed, stamped and placed in the post and, in the case of an email that the email was sent to the specified email address of the addressees.


Bio Veda utilises the latest tried and tested knowledge from people that have invested tens of thousands of hours research and development on DIY construction and water treatment. Bio Veda takes no responsibility for any damages to personal health or property damages  at all whatsoever.


Should instruction not be followed to exact precision and any damages occur, Bio Veda will not be held accountable for any damages, water contamination, health or property hazards.


Even if instructions are being followed exactly Bio Veda will not be accountable for any damages, health hazards, death or property damages. 


Slow Sand Bio Char filtration has been implemented successfully in a variety of communities and homes. Due to the fact that this is a DIY project , please learn the rules. If you need to break any rules please do so with awareness.


Due to the fact that Bio Veda staff will not be present to supervise you, Bio Veda or any of it’s staff or owners will not be held accountable for any damages, health risks, property damages at all, whatsoever no matter what the reason is.

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